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Privacy Policy

Effective Date: January 22, 2026

 

Introduction

Welcome to The Media Ateliers ("we," "our," or "us"), a division of Seen Group L.L.C-FZ, based in Meydan Freezone, Dubai, United Arab Emirates. We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website themediaateliers.com, engage our services, or interact with us through any channel.

 

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Submit an inquiry or contact form

  • Request our services

  • Subscribe to our newsletter or communications

  • Engage with us on social media

  • Attend our events or activations

This may include:

  • Name and contact information (email, phone number, address)

  • Company name and professional details

  • Event details and preferences

  • Payment and billing information

  • Communication preferences

  • Any other information you choose to provide

 

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and device information

  • Browser type and version

  • Pages visited and time spent on our site

  • Referral source and clickstream data

  • Cookies and similar tracking technologies

 

Information from Third Parties

We may receive information about you from:

  • Social media platforms when you interact with our content

  • Business partners and collaborators

  • Publicly available sources

  • Marketing and analytics providers

 

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services

  • Communicate with you about your inquiries and projects

  • Process payments and fulfill contracts

  • Send marketing communications (with your consent)

  • Personalize your experience with our brand

  • Analyze website usage and optimize performance

  • Comply with legal obligations

  • Protect against fraud and security threats

  • Develop new services and offerings

 

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

  • Consent: When you have given explicit permission

  • Contract: When necessary to fulfill our services to you

  • Legitimate Interests: For business operations, marketing, and improvements

  • Legal Obligation: When required by law

 

How We Share Your Information

We may share your information with:

 

Service Providers

Third-party vendors who assist us with:

  • Website hosting and maintenance

  • Payment processing

  • Email marketing platforms

  • Analytics and advertising services

  • Cloud storage providers

 

Business Partners

  • Collaborating brands and agencies

  • Event venues and vendors

  • Influencers and content creators (with your consent)

 

Legal Requirements

We may disclose information when required to:

  • Comply with legal processes or government requests

  • Enforce our terms and conditions

  • Protect our rights, property, or safety

  • Prevent fraud or illegal activity

 

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell your personal information to third parties.

 

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, accounting, or reporting requirements

  • Resolve disputes and enforce our agreements

When no longer needed, we will securely delete or anonymize your information.

 

Your Privacy Rights

Depending on your location, you may have the following rights:

 

General Rights

  • Access: Request a copy of your personal information

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your information

  • Objection: Object to certain processing activities

  • Restriction: Limit how we use your information

  • Portability: Receive your data in a portable format

  • Withdraw Consent: Opt out of marketing communications

 

California Privacy Rights (CCPA)

California residents have additional rights including:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of sale of personal information (we do not sell personal information)

  • Right to non-discrimination for exercising privacy rights

 

European Privacy Rights (GDPR)

EEA residents have the right to:

  • Lodge a complaint with a supervisory authority

  • Object to processing based on legitimate interests

  • Withdraw consent at any time

To exercise your rights, please contact us at privacy@seengroup.co

 

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how you use our website

  • Deliver targeted advertising

  • Analyze website performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

 

Types of Cookies We Use

  • Essential Cookies: Required for website functionality

  • Analytics Cookies: Help us understand website usage

  • Marketing Cookies: Used for targeted advertising

  • Preference Cookies: Remember your settings and choices

 

International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your jurisdiction, including the United Arab Emirates. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

 

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

  • Encryption of sensitive data

  • Secure socket layer (SSL) technology

  • Regular security assessments

  • Limited access to personal information

  • Employee training on data protection

 

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website

  • Updating the "Effective Date" at the top of this policy

  • Sending email notifications for significant changes (where required)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

 

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

The Media Ateliers, A division of Seen Group L.L.C-FZ
Address: Meydan Freezone, Dubai, United Arab Emirates

Email: privacy@seengroup.co
Website: https://www.themediaateliers.com
Phone: +971 50 660 0238

​

For data protection inquiries specifically, you may also contact our Data Protection Officer at privacy@seengroup.co

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